Grievance Redressal

How it works

1. Email jobkarbe@gmail.com with what happened. Include your account email and, if it is about a payment, the payment reference.
2. We reply with a ticket reference. Keep it for any follow-up.
3. We investigate and get back with an answer or fix.

What you can raise

• Payment and refund issues, including wrong or duplicate charges
• A listing that is a scam, expired, discriminatory, or asks for money to apply
• Privacy requests: a copy of your data, corrections, or account deletion
• An employer or HR contact asking to have their details removed

Listing problems can also be flagged in one click with the Report this listing control on any job page.

Escalation

If your grievance is not resolved within 15 days, or you are not satisfied with the resolution, reply to the same email thread quoting your ticket reference. It is then reviewed afresh by the operator and answered within 7 more days.

Your other rights

Nothing on this page limits your rights under the Consumer Protection Act, 2019, including approaching a consumer forum or the National Consumer Helpline (1915).